Services

EMR Application Support and Management

• IT software vendor management can be confusing.  We have your best interest at heart.  Our experienced team understands the complexities of software applications.  We assist with secure access methodologies, software upgrades, troubleshooting problems, and ensure your patient data is backed up in multiple locations while maintaining data integrity and accessibility.

Cybersecurity Services

• In our digital world securing your data is paramount. Cybersecurity incidents can cripple organizations and negatively impact patient care. Having a cybersecurity strategy based on your unique organizational risk can be a true difference maker.  Our approach to cybersecurity focuses on protecting our client’s data at multiple levels. We emphasize our technologies on data confidentiality, data integrity and data availability.

IT Infrastructure Hosting and Support

• Our team facilitates reliable access to critical systems. Our clients benefit from a wealth of technical knowledge enabling secure, stable, and predictable access to patient data. Whether your IT infrastructure is hosted onsite, in the cloud, or hybrid, we help ensure computers, servers, and network hardware and software are updated, secure, and running optimally.

Backup and Disaster Recovery

• System Backups are critical to any organization.  Our backup services focus on availability and immutability (Backup files are secure and unchangeable).  Three encrypted backups are created, an onsite backup, offsite backup, and cloud backup. This strategy ensures the security and availability of your data.

VOIP Unified Communications

• Our team of professionals help our clients achieve seamless communication through our unified communication platform. Clients gain access to their office phone system from anywhere in the world.  Software apps facilitate access from your smartphone, computer and office phone enabling features such as videoconferencing, call center, chat, voicemail to email, SMS messaging, and connectivity to Microsoft teams all from a single platform.

Microsoft Office 365

• From setup to daily management, our team handles the daily operation of Microsoft Office 365.  We focus on secure email access enabling security features such as spam filtering, Cybersecurity user awareness training, 2-Factor Authentication, and account backups.